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Terms & Conditions

Package Inclusions

  • Accommodation in hotels as per the package in the same or similar category.
  • Meals as mentioned in the package (Breakfast and Dinner).
  • Transfers and sightseeing as per the itinerary.
  • All toll taxes, parking charges, fuel costs, and driver allowances.
  • All applicable taxes including GST.

Package Exclusions

  • Lunch or any meals not mentioned in the package inclusions.
  • Any service not specifically mentioned under “Package Inclusions.
  • Personal expenses such as laundry, telephone calls, mineral water, beverages, and liquor.
  • Optional tours and additional sightseeing not mentioned in the itinerary.
  • Medical expenses and travel insurance.
  • Entry fees at monuments, temples, parks, or sightseeing places unless specified.
  • Tips, porterage, pony/horse rides, cable car, boat rides, train tickets, or helicopter charges.
  • Any other expenses of a personal nature.

Hotel Terms & Conditions

  • Please read all email communications carefully as they form part of the contract once the booking is confirmed.
  • Due to the high altitude and limited infrastructure, deluxe facilities are not available in Kedarnath. Only basic accommodation with bedding facilities is available.
  • As per Government of India regulations, all guests (Indian or foreign nationals) must present valid photo identification at the time of hotel check-in. Accepted IDs include Passport with Visa, Voter ID, Driving License, or Aadhaar Card.
  • Hotels or accommodation providers reserve the right to deny stay if valid identification is not provided. The company will not be responsible for issues related to identification documents.
  • Standard hotel check-in time is 14:00 hrs and check-out time is 11:00 hrs across most hotels in India. Early check-in or late check-out is subject to availability and may incur additional charges.
  • If meals are included in the package, they will generally be served on a fixed menu or buffet basis. Items not included in the set menu will be charged extra. Menu selection is entirely at the discretion of the hotel.
  • Some hotels may follow a meal credit policy during low occupancy periods. Any consumption beyond the allocated meal credit must be paid directly to the hotel.
  • Room service or food packing may be charged extra by certain hotels.
  • In the Char Dham region, most hotels serve North Indian vegetarian meals, often in the form of a thali when meals are included in the package.
  • Breakfast is usually served between 07:00 AM – 09:00 AM and dinner between 07:00 PM – 10:00 PM (timings may vary by hotel).
  • Extra beds in double rooms may be provided as a rollaway bed or mattress, depending on hotel policy.
  • In Char Dham and other hill regions, many hotels do not have air-conditioning, lift facilities, or power backup. Wi-Fi and room heaters may be available at an additional cost, and internet connectivity may be limited due to network issues.
  • Many hotels in the Char Dham region operate only during the pilgrimage season. Therefore, the facilities and room standards may differ from hotels in cities like Haridwar, Rishikesh, or Delhi.
  • During peak months such as May and June, hotel rates in Char Dham can be higher due to high demand. Early booking is highly recommended.

Vehicle Terms & Conditions

  • Air-conditioning will not operate in hilly areas or when the vehicle is parked or stopped. AC usage generally stops after Rishikesh or Dehradun when entering hill regions.

A/C Usage Charges in Hill Areas (Per Vehicle Per Day)

Vehicle Type

Rate

Indigo / Dzire / Etios

INR 500

Innova / Tavera / Bolero

INR 700

Tempo Traveller (12 Seater)

INR 800

  • The vehicle will be used only for sightseeing points mentioned in the itinerary and within city limits. Additional sightseeing or off-route visits must be discussed with the company in advance.
  • No refund will be provided if any sightseeing point is missed due to time constraints, weather, or other unavoidable circumstances.
  • In case of vehicle breakdown due to technical reasons, we will arrange an alternative vehicle as soon as possible. Minor repairs may be carried out during the tour.
  • The company shall not be responsible for delays or changes caused by natural disasters, landslides, weather conditions, political unrest, accidents, or transport breakdowns.
  • Drivers are required to follow government traffic regulations and will not drive in no-entry zones or unsafe road conditions.
  • Standard driver duty hours are 12 hours per day. Additional usage may incur extra charges.
  • In some hill areas, driving after sunset may be restricted for safety reasons.
  • Pickup and drop location will be one designated point only unless otherwise agreed in writing before booking.

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